Refunds & Return Policy

Refunds & Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use
  • Retail products that are damaged or defective. ( Please ensure to check the item as an assurance that It is in a good condition before leaving the centre or upon )
  • Receiving the delivery it is important to inform Illuminations representative the same day)

Refund Process:

  • Refund Transactions take anywhere between 2-15 business days
  • Kindly note, shipping costs are non-refundable.(if applicable)
  • The customer will be responsible for all the shipping fees related to the refund of the product, and will be deducted from product price (If applicable)
  • Store Credit will automatically be applied to your Illuminations accounts upon approval of a refund / exchange can be used for any types of services and products.
  • For Purchases Made Via Gift Voucher, only product exchange is possible; vouchers are non-refundable and cannot be exchanged for cash / Gift card voucher in part or full. *If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. *If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver for the return process.

For any further questions or clarifications, kindly contact us via the following details:

Telephone: 9am – 9.30pm (Gulf Standard Time) +9714 4487043
Email: reception@illuminationsworld.com cc aga@illuminationsworld.com

 

MAIN WEBSITE (PARENT COMPANY) www.illuminations.aewww.illuminationsworld.com

Spiritual Starters Kit

Spiritual Starters Kit - the perfect start to a soulful journey within.

Conversations with God "Book 1" - Walsch presents readers with a question that if they could have an encounter with God, what would they ask Him? He claims that he had this opportunity presented to him and it is possible for anyone. God provides clear and understandable answers about anything from love to death.

Dragon's Blood Red Sage - Burning sage may also be used as a ritual tool to rid yourself — or your space — of negativity. This includes past traumas, bad experiences, or negative energies from others.

Essential Oil 10ml Oil - Balancing - 100% Pure Essential Oil Blend for Multi-Purpose Use.
The Sage Blend 'Wisdom & Intuition' - Balancing
You are wisdom itself, grounded, dependable and a source of comfort for those who seek you. The sage is a respected advisor who offers sound advice, through wisdom attained from reflection and experience.

Virtues: Reliability, Trustworthiness
Drive: Wisdom

Abundance Attraction Kit

Green Aventurine – Brings new opportunities & increase optimism
Tiger Eye – increases focus, confidence andstability
Citrine – Attracts Wealth and increases Creativity
Jade – Brings new Development and Good luck

Manifesting Abundance Chequebook

Abundance Chequebook – It is a powerful tool that helps aid in manifesting financial prosperity. They are a great way to set your intentions and decide what exactly you want to manifest in your reality.
ESSENTIALS 10ML OIL - GROUNDING – Our 100% Pure & Natural Essential Oil Blends are carefully curated with love to support your self-care & self-love journey.
ESSENTIALS CANDLE - LAVENDER MINT - Illuminations Essentials' range of energy candles use the power of essential oils to heal you energy flow allows you to manifest a happier, healthier and more purposeful life.

Essential Oil Diffuser Kit - Energizing

ESSENTIALS 10ML OIL - ENERGIZING – Our 100% Pure & Natural Essential Oil Blends are carefully curated with love to support your self-care & self-love journey.
AROMA LAMP – Beautiful, intricately hand-carved Buddha blue soapstone aroma oil lamp ~ 2 piece aroma lamp features a large bowl and an opening in the back of the base for placing a tea-light candle.

Essential Oil Diffuser Kit - Grounding

ESSENTIALS 10ML OIL - GROUNDING – Our 100% Pure & Natural Essential Oil Blends are carefully curated with love to support your self-care & self-love journey.
AROMA LAMP – Beautiful, intricately hand-carved Buddha blue soapstone aroma oil lamp ~ 2 piece aroma lamp features a large bowl and an opening in the back of the base for placing a tea-light candle.

Confidence & Courage Crystal Kit

Bloodstone - Clears Worry and fear that disrupts sleep.
Green Aventurine – Brings new opportunities & increase optimism.
Carnelian - A stabilizing stone, Carnelian restores vitality and motivation and stimulates creativity. It gives courage, promotes positive life choices, dispels apathy, and motivates success.

Mood Lifting Crystal Kit

Rhodochrosite - here’s a hug in a stone, fostering self-worth.
Amethyst - Hold when calming the mind and helping establish control.
Labradorite - clear your mind of irrational doubt to be free from fear and anxiety.
Citrine - a beam of golden light to the solar plexus, raising energy and motivation.
Rose quartz - Carry when wanting unconditional love to dispel negativity and disease.

Protection Crystal Kit

Amethyst - defines boundaries, reduced anxiety, bringing a sense of control and assertion of authority.
Smokey Quartz - provides a cloak of invisibility, allowing you to get on undisturbed.
Labradorite - Protects from irrational fear, helping you find order out of chaos.
Obsidian - Transmutes negative energy & frees the mind from disturbance.

Sleep Crystal Kit

Labradorite - Clears Worry and fear that disrupts sleep.
Amethyst - Calms anger & rage brings sleep & peace.
Rose Quartz - Prevents nightmares & calms the heart.
Hematite - Protects against negativity & promotes deep sleep.
Obsidian - Transmutes negative energy & frees mind from disturbance.

Beginner Crystal Kit

Clear Quartz - amplifies energy & intention.
Amethyst - relieves stress and strain, soothes irritability, balances mood swings .
Hematite - absorbs toxic energy.
Citrine - brings happiness & success.
Rose Quartz - unconditional love & heart healing.

Anti-anxiety Crystal Kit

Amazonite - stress relief provides soothing energy.
Amethyst - Balances mind, body, & spirit.
Rose Quartz - Unconditional love, heart healer.
Black Tourmaline - Grounding dispels negative energy.

Depression Relief Crystal Kit

Pyrite - increases motivation, will power and determination.
Smokey Quartz - absorbs negative energy & thought patterns.
Tiger Eye - increases the sense of empowerment and bravery.
Citrine - a beam of golden light to the solar plexus, raising energy and motivation.

Emotional Trauma Crystal Kit

Rhodochrosite - a hug in a stone, and a pillow for the heart, gently releasing pain.
Rose Quartz - soothes the way to peace andharmony through reconciliation
Angelite - provides gentle support when badcommunication is the issue

Space Clearing Kit - Cedar Sage & Palo Santo

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.

Space Clearing Kit - Rose Petal Sage & Palo Santo

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.

Space Clearing Kit - Juniper Sage & Palo Santo

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.

Space Clearing Kit

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.
Selenite - Is a powerful cleansing stone that helps provide protection from negative energy.
Incense stick - is a traditional incense scent and is one of the most commonly used to helps cleanse the negative energies around you and is effective at keeping them away.