Shipping Policy

Shipping Policy

The following terms apply to purchase of Product(s) from www.Illuminationsessentials.ae. The agreement parties are: (a) individuals submitting purchase requests going forward referred as “you” or “your”, and (b) Illuminations Well Being Center DMCC, 409 Fortune Tower, Cluster T,Jumeirah Lake Towers, Dubai, United Arab Emirates is referred to in this Agreement as the “Company”, “we”, and “us”.

Illuminations Well Being Center reserves the right to change the terms and conditions for purchase at any point in time.Should new T&C changes be enacted, we will update this page accordingly resulting in immediate effect after publication.

When reading this agreement, the following words have specific meanings:

  • ‘Product’ relates to any retail item on sale through www.Illuminationsessentials.ae
  • ‘Website’ means www.Illuminationsessentials.ae

Orders

Any order submission is subject to availability. Illuminations Well Being Center MCC will send through an email confirming the availability status and the date on which the product is dispatched.

Should we for any reason not be able to fulfil the order, this will also be advised via email as soon as possible including refund timelines.

Retail products are continuously updated and we endeavour to have the latest correct details available at all times. On the rare occasion of any error in the product information, price or availability, you will be given the option to re-confirm or cancel the order based on changes update.

Kindly note that we cannot hold liability for any incorrect or outdated information should they result in changes to terms of purchase.

Please always double-check the order summary prior to submitting the order. This page can also be printed or saved for future reference.


Payment

We accept payment via the major Credit cards and Debit cards. All retail products for sale on the Website are inclusive of VAT and delivery fees within the UAE unless otherwise specified.


Delivery

We will endeavour to deliver the Product(s) as soon as possible after confirmation of your order. However, we cannot accept responsibility for loss or damage caused by any delay in delivering the Product(s). We will try to keep you informed in the event of any delay.

Delivery will be to the address specified by you when ordering. If you are ordering goods for delivery outside of the UAE, please check what taxes or duties may apply, as you will have to pay these yourself. We do not know and  cannot control what charges you may have to pay once the Product(s) reach the destination country.

Additional delivery charges will apply for products shipped outside the UAE based on standard international shipping rates.

As soon as the Product(s) are delivered to you, you become the owner of those Product(s) and the risk will passed to you. This means that you will be liable for any subsequent damage, loss or destruction to the Product(s).

Please note that we are unable to influence the delivery of any parcels once they have left our warehouse. Please ensure you have entered the correct delivery details prior to confirming your order. If we are unable to deliver due to wrong information being input at the order stage you will still be charged for all original and additional re delivery costs. 

Should you feel that your order has become lost or was unable to be delivered to you please contact us after 5 days. Please note that we will try our best to resolve this issue but we may feel it is appropriate to refund your order after a second delivery attempt.  

If you are shipping an item over AED 100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

NON DELIVERY AREAS & ZONES Western Region:

Habshan - Remote (Military area), Al taff, Bid Khabbab, Etihad rail, Umm Al
Ashtan, Moreeb Hills, Zarrarah, Delma Islad, Ashoosh Ghantoot truck Road
Saif Zone SHJ, Zirkūh Island Abu Dhabi, Das Island Abu Dhabi, Bu Ghar,
Qareen Al Aish, Arada, Al Hilew, mukhayriz, Al birer.

REMOTE DELIVERY AREAS Dubai Far area - Every Thursday:

Hatta, Madham, Masfooth, Fili, Munai, Lahabab, Nazwa, Al Khore, Al
Wiyath, Muzairah, Shawkha Alain Far area - Every Wednesday: Al Wagon,
Al Sahra, Al Bhuqriya, Al Qua, Truck Road, Nael cement factory Every
Thursday: Nahel, Swaihan, Al Saad, Abu Shamrah / Abu samra, Al Rama /
Ramha, Al Khasna / Al khazna, Al Hair, Al Shuaib, Al faqa, Swaihaan

Abu Dhabi Far area (Western Region) Area and Zone - Sunday:

Salam City Workers Area, Hamim, Liwa,Mezaira'a,Khannur, Kayyam,Umm
hosn, Qasar Al Sarab. Monday: Ghayathi, Bainuna, BIDA AL Mutawa.
Tuesday: Ruwais, Jebel Dhanna, Sri Baniyas. Wednesday: Madinat Zayed
- Gharbia - Beda zayed, Bu hasa - Remote. Thursday: Tarif, Al Mirfa, Al
Dabiya , Al Marfa, Saih Sheib - Al Fayah Truck Rd. Saturday: Gheweifat
Remote, Sila.


International Orders

For overseas orders, delivery charges will apply and vary from country to country depending on the size and weight of items ordered.

Should you wish to order items to be sent outside of the UAE, please contact: reception@illuminationswolrd.com indicating the items you wish to purchase and the destination address. We will work out the total delivery cost and on acceptance issue a payment code for order processing.

International orders are sent via courier service. You will receive tracking information on dispatch by email.

Please note that the receiving customer is liable for all customs tax and
duty payable in the delivery country.

Spiritual Starters Kit

Spiritual Starters Kit - the perfect start to a soulful journey within.

Conversations with God "Book 1" - Walsch presents readers with a question that if they could have an encounter with God, what would they ask Him? He claims that he had this opportunity presented to him and it is possible for anyone. God provides clear and understandable answers about anything from love to death.

Dragon's Blood Red Sage - Burning sage may also be used as a ritual tool to rid yourself — or your space — of negativity. This includes past traumas, bad experiences, or negative energies from others.

Essential Oil 10ml Oil - Balancing - 100% Pure Essential Oil Blend for Multi-Purpose Use.
The Sage Blend 'Wisdom & Intuition' - Balancing
You are wisdom itself, grounded, dependable and a source of comfort for those who seek you. The sage is a respected advisor who offers sound advice, through wisdom attained from reflection and experience.

Virtues: Reliability, Trustworthiness
Drive: Wisdom

Abundance Attraction Kit

Green Aventurine – Brings new opportunities & increase optimism
Tiger Eye – increases focus, confidence andstability
Citrine – Attracts Wealth and increases Creativity
Jade – Brings new Development and Good luck

Manifesting Abundance Chequebook

Abundance Chequebook – It is a powerful tool that helps aid in manifesting financial prosperity. They are a great way to set your intentions and decide what exactly you want to manifest in your reality.
ESSENTIALS 10ML OIL - GROUNDING – Our 100% Pure & Natural Essential Oil Blends are carefully curated with love to support your self-care & self-love journey.
ESSENTIALS CANDLE - LAVENDER MINT - Illuminations Essentials' range of energy candles use the power of essential oils to heal you energy flow allows you to manifest a happier, healthier and more purposeful life.

Essential Oil Diffuser Kit - Energizing

ESSENTIALS 10ML OIL - ENERGIZING – Our 100% Pure & Natural Essential Oil Blends are carefully curated with love to support your self-care & self-love journey.
AROMA LAMP – Beautiful, intricately hand-carved Buddha blue soapstone aroma oil lamp ~ 2 piece aroma lamp features a large bowl and an opening in the back of the base for placing a tea-light candle.

Essential Oil Diffuser Kit - Grounding

ESSENTIALS 10ML OIL - GROUNDING – Our 100% Pure & Natural Essential Oil Blends are carefully curated with love to support your self-care & self-love journey.
AROMA LAMP – Beautiful, intricately hand-carved Buddha blue soapstone aroma oil lamp ~ 2 piece aroma lamp features a large bowl and an opening in the back of the base for placing a tea-light candle.

Confidence & Courage Crystal Kit

Bloodstone - Clears Worry and fear that disrupts sleep.
Green Aventurine – Brings new opportunities & increase optimism.
Carnelian - A stabilizing stone, Carnelian restores vitality and motivation and stimulates creativity. It gives courage, promotes positive life choices, dispels apathy, and motivates success.

Mood Lifting Crystal Kit

Rhodochrosite - here’s a hug in a stone, fostering self-worth.
Amethyst - Hold when calming the mind and helping establish control.
Labradorite - clear your mind of irrational doubt to be free from fear and anxiety.
Citrine - a beam of golden light to the solar plexus, raising energy and motivation.
Rose quartz - Carry when wanting unconditional love to dispel negativity and disease.

Protection Crystal Kit

Amethyst - defines boundaries, reduced anxiety, bringing a sense of control and assertion of authority.
Smokey Quartz - provides a cloak of invisibility, allowing you to get on undisturbed.
Labradorite - Protects from irrational fear, helping you find order out of chaos.
Obsidian - Transmutes negative energy & frees the mind from disturbance.

Sleep Crystal Kit

Labradorite - Clears Worry and fear that disrupts sleep.
Amethyst - Calms anger & rage brings sleep & peace.
Rose Quartz - Prevents nightmares & calms the heart.
Hematite - Protects against negativity & promotes deep sleep.
Obsidian - Transmutes negative energy & frees mind from disturbance.

Beginner Crystal Kit

Clear Quartz - amplifies energy & intention.
Amethyst - relieves stress and strain, soothes irritability, balances mood swings .
Hematite - absorbs toxic energy.
Citrine - brings happiness & success.
Rose Quartz - unconditional love & heart healing.

Anti-anxiety Crystal Kit

Amazonite - stress relief provides soothing energy.
Amethyst - Balances mind, body, & spirit.
Rose Quartz - Unconditional love, heart healer.
Black Tourmaline - Grounding dispels negative energy.

Depression Relief Crystal Kit

Pyrite - increases motivation, will power and determination.
Smokey Quartz - absorbs negative energy & thought patterns.
Tiger Eye - increases the sense of empowerment and bravery.
Citrine - a beam of golden light to the solar plexus, raising energy and motivation.

Emotional Trauma Crystal Kit

Rhodochrosite - a hug in a stone, and a pillow for the heart, gently releasing pain.
Rose Quartz - soothes the way to peace andharmony through reconciliation
Angelite - provides gentle support when badcommunication is the issue

Space Clearing Kit - Cedar Sage & Palo Santo

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.

Space Clearing Kit - Rose Petal Sage & Palo Santo

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.

Space Clearing Kit - Juniper Sage & Palo Santo

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.

Space Clearing Kit

Sage - is a sacred plant which is thought to cleanse, purify and protect. It has been used by the Native Americans for thousands of years. White sage is often burned in a ritual known as smudging. Smudging is a cleansing ceremony used to rid a person, space or object of negative energy.
Palo Santo - Bursera Graveolens) similar to Sage, Palo Santo  is used for spiritual purification and energy cleansing. This mystical tree, also known as 'holy wood,' is part of the citrus family and has sweet notes of pine, mint and lemon. Its uplifting aroma helps restore peace and tranquility and calms the emotions.
Selenite - Is a powerful cleansing stone that helps provide protection from negative energy.
Incense stick - is a traditional incense scent and is one of the most commonly used to helps cleanse the negative energies around you and is effective at keeping them away.